Marci Laurenson
Guest Experience Specialist
she/her
Originally from the East Bay area of San Francisco, Marci brings a background in healthcare and a passion for making people feel genuinely cared for to Steele Hair Gallery. With experience on both the provider and insurance sides of the healthcare industry, including supervising a clinic that saw 500 patients in a single day, she's no stranger to keeping things running smoothly while putting people first.
For Marci, creating a beautiful experience goes well beyond the appointment itself. She loves going above and beyond for guests and wants everyone who walks through our doors to feel seen, heard, and special. Whether she's helping with appointments or simply making someone feel welcome, she's all about the little things that make a difference.
Outside the salon, Marci loves spending time in the kitchen, recreating meals from her favorite restaurants, and making a delightful cheesecake. She's also a fan of reading, puzzles, and absolutely anything spooky. Her travel bucket list includes Spain and Italy, but she'd also love a spooky getaway to Salem, Massachusetts, or Dracula's Castle in Romania.
And when she's staying local, you'll find her supporting Jacksonville's small businesses.
What's your sign?
Virgo
What are your specialties?
Creating a great customer experience and going above and beyond appointments
What's your favorite product and why?
Aluram body wash and lotion. She loves the soft, floral fragrance.
What beauty tool or product can you not live without?
A blow dryer with smoothing and diffuser attachments
What's your go-to coffee order?
Anything caramel!
What's your dream travel destination?
Spain and Italy are on her bucket list, along with spooky destinations like Salem, Massachusetts, and Dracula's Castle in Romania.
If you could have any dream job, what would it be?
Working at an animal exhibit where she could meet and greet animals
What's your hidden talent?
Recreating meals from her favorite restaurants
Favorite local spot
RAM (Riverside Arts Market). She loves supporting local shops!
Greatest accomplishment:
Supervising a clinic that saw 500 patients in a single day
Favorite candy:
Gummies and sour candies
Mantra:
"Don't bother just to be better than your contemporaries or predecessors. Try to be better than yourself." – William Faulkner
Toilet paper-over or under?
Over
Pineapple on pizza?:
Yes!
