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Frequently asked questions
General InformationAppointments & BookingServices & Guest ExperiencePolicies & ExpectationsSustainability & Values
Booking with us is easy and convenient. You can schedule online anytime, or text us directly if you’re unsure which service to select.
If you’re not sure who to book with, our Meet the Artists section can help you find the stylist that best fits your needs and style.
And if you’d like a little extra guidance, a complimentary consultation is always a great place to start — we’ll walk through your goals together and create a plan that’s just right for you.
Each stylist at Steele Hair Gallery is highly skilled and bring their own specialties — from color and extensions to curly cuts and transformative styling. Our Meet the Artists section is a great place to learn more about each team member and see their work.
If you’re unsure who might be the best fit, we’re happy to help match you based on your goals and hair type. You can also schedule a complimentary consultation to talk through your vision and find the stylist that’s right for you.
Yes! You can receive a detailed price quote by scheduling a complimentary in-person consultation.
If you’d prefer to discuss it beforehand, we’re happy to provide a ballpark estimate via text. Simply send photos of your current hair in natural lighting (no filters) along with your inspiration pictures to (904) 999-8685.
Final pricing will be reviewed during your consultation on the day of your appointment so you’ll know exactly what to expect before we begin.
You won’t be able to cancel directly on our website, but you can make changes through the confirmation text or email you received when booking, as long as it’s more than 48 hours before your appointment.
If you need to make changes within that 48-hour window, please text or call us so we can help. This allows us to manage our schedule fairly and offer that time to another guest if possible.
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